view cart menu separator categories menu separator faq
advanced search
I can't find an item that I would like on your site?
How often do you list new items?
Do you take returns?
Where do you ship?
I would like to order more than one item, do you offer combined shipping?
How often do you ship?
Are you an experienced internet seller?
Do you have other eCrater stores?
Is insurance available?
General Info


I can't find an item that I would like on your site?
Please contact us directly, maybe we can help. We have a huge number of items that we haven't listed yet. Also we can be on the look-out for an item for you.

top^

How often do you list new items?
We try to add things at least once a week... sometimes more. We are always getting new items so it is best to check back often.

top^

Do you take returns?
We will accept returns of your item ONLY if the item is grossly misrepresented. We attempt to describe our products accurately and honestly. Sometimes a small detail may have been overlooked, but it is never our attempt to deceive in any way. If it gets damaged during extra-rough shipping and you have purchased insurance, please let me know & we can start a claim. Please contact me within 3 days of shipment arrival, if your item is damaged upon arrival. The item must be returned in exactly the same condition that we sent it within seven (7) days. Shipping costs are not refundable if the item doesn't fit, as we post all the actual measurements and the sizes on the tags. Refunds will be given after we receive the item back. For Paypal payments, we will issue a refund immediately. For money orders and cashiers checks, we will mail you a money order.

top^

Where do you ship?
We will ship worldwide. If your country is not listed, please contact us for a rate. Our rates are based on U.S. Postal Service Priority Rates in the U.S. A. and Global Priority Rates worldwide up to 4 lbs. Over 4 lbs - We ship Airmail Parcel Post. We can also ship Airmail Letter Post, if appropriate.

top^

I would like to order more than one item, do you offer combined shipping?
We do offer combined shipping. At this time Ecrater doesn't have a way to figure combined shipping, so Please contact us for shipping cost if you would like to order more than one item.

top^

How often do you ship?
We try to ship Monday-Saturday. Your order will be shipped out the same or next business day after payment is received.

top^

Are you an experienced internet seller?
Yes. we have been selling on eBay since 2002. We have over 1743 positive feedbacks with a 100% rating. Our user name is a_bit_of_serendipity. You can buy from us with confidence !!!

top^

Do you have other eCrater stores?
My other store's web address is: http://lovenotes52.ecrater.com/ Take a peek inside for lots household items

top^

Is insurance available?
Insurance is available on any purchase, please contact me for a quote Insurance is required on purchases totaling more than $25.00

top^

General Info
Please be sure to check your Paypal account to make sure you have the correct address in there. If an item is sent to the incorrect address and it is the address you supplied to us, we will have to charge you again for the shipping cost before we can ship your item out again. If it is found to be our fault you will be sent your item promptly.

top^

Last Updated: 23 Apr 2016 14:57:29 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder